This guide assumes that the PTZ camera is showing video; if it is not, double check your video and power connections or call 866-241-3400.
For a PTZ camera to be able to be controlled by a DVR, the camera and controller MUST be speaking the same language (Called "protocol") and speed (called "baud rate"). The two must be physically connected using two-conductor wire running from the RS485 + and - ports on the DVR to the camera. Lastly, the DVR must be sending signals using the correct camera address.
Technical Support Is Available
Should any step of this guide fail or should you require additional assistance please contact technical support at 866-241-3400.
How to connect your PTZ Camera to an EZWatch Pro System
Begin by verifying the connection from the camera to the controller. Ensure that your two-conductor cable is securely connected to the RS485 wires on the camera side, and that you know for certain which is positive and negative.
JOYSTICK: If you are using a joystick controller, plug the RS485 wires into the joystick controller on the back. For the EZ Watch Pro AU40E, there will be green terminals you can secure with a screw; slide the RS485 + and - into their appropriate terminals and tighten the screw with a phillips screwdriver.
Power cycle the camera (Unplug power to it, then plug the power back in). All current EZ Watch Pro PTZ cameras will display their current Protocol, Baud Rate, and Address during their powerup cycle. The protocol is typically "PELCO-P" or "PELCO-D" (May be seen as "P-P" or "P-D" respectively). Baud Rate for Pelco-P is normally 9600; for Pelco-D it's usually 2400. Ensure you have the Protocol, Baud Rate, and Address written down.
On the back of the AU40E joystick, there is a bank of 8 dip switches. If your camera is using Pelco-P 9600, set switches #3 and #6 to the down, or "on" position. If your camera is using Pelco-D 2400, set switches #1 and #2 to the down, or "on" position. All other switches should be left in the up, "off" position.
Plug in power to the joystick, or power cycle the joystick if it's already plugged in. Set the joystick to control the correct camera address by typing in the number then hitting the "cam" button*.
*Note: EZ-TRACK PTZ Cameras that are set to the Pelco-P protocol may incorrectly display their camera address as one lower than it is. If the EZ-TRACK camera shows address 00, then it is controlled as camera 01.
The AU40E joystick should now have control. If you are also using the Hexin control module to control the PTZ cameras, move on to step 7; if you have difficulty controlling the camera, double-check all settings and wiring and try again.
HEXIN MODULE : Plug the USB cable on the end of the Hexin module into the PC.
Run two-conductor wire from the back of the joystick (If present) or from the camera. RS485+ from the joystick/camera must plug into the TX+/D+ port, while RS485- from the joystick/camera must plug into the TX-/D- port.
Windows should ask for a driver; if you have a 32-bit version of windows, then the dr iver is on the root directory of the EZ Watch Pro CD. If you have a 64-bit version of windows, the driver can be downloaded from http://www.ezwatch.com/downloads/ as the "TRP-C08 64-Bit Driver Installer".
To find out if you have 32-bit or 64-bit windows, right-click on "My Computer" or "Computer" under the start menu and click on properties. Windows Vista or Windows 7 will state 32 or 64 under the "Operating System" field; XP will either say 64-bit or say nothing at all, in which case you're running 32-bit.
Once the driver has been loaded, find out what the COM port of the module is. To do so, right-click "Computer" under your start menu and go to Properties. Click on the Device Manager link (It may be under the hardware tab under Windows XP). Inside of the device manager, expand the section marked "Ports (Com and LPT)". The Module will display as "Prolific USB to Serial COM port" with its number in parenthesis at the end.
Enter the EZ Watch Pro Main Console software. Go to Config, then Settings, then choose the "PTZ Config" option at the top of the screen.
Check the camera number that the camera appears on in your EZ Watch Pro software (Note : This can differ from the address). Put in the camera's Protocol, Baud Rate, and Address settings as well as the COM port you got from step 10. If you do not know the camera's settings please see step 3 above.
Hit "OK" at the bottom of the screen to save your changes.
Left-click on the camera to select it (The selected camera has a green border), and the PTZ buttons in the lower-right hand corner of the screen should become active. Click those buttons to control the camera.
You should now be able to control your PTZ camera through the EZWatch Pro software interface. If you have any questions or need additional assitance, please call tech support at 866-241-3400