Support
- Download the EZWatch software.
- Find User manuals and “how to guides” for both DVRs and cameras.
If you still can’t find what you need use the live chat link below or give our customer support staff a call. Contact numbers can be found in the download links below.
Live Chat
Live chat assistance is available during our regular office hours. Go to Live Chat
Troubleshooting
Visit our troubleshooting guide for quick answers to technical problems.
Go to Troubleshooting Guide
Downloads
Visit our downloads center for product manuals, help guides, and more.
Go to Downloads Center
Quick Support Answers
The following is a list of our most frequently asked questions. Visit our FAQ page or a complete list of Answers.
When will my order ship?
Orders are normally shipped the business day after they are placed. You will receive a shipping notification via email once the shipment has been completed.
Use your account login to check the current status of your order.
When will I be charged for my order?
Your order will be charged when it ships from our location. If your order requires a split shipment, we will only bill you for the items that shipped and the remainder of your order will be billed when those items ship.